1. What information do we collect?

2. How do we process your information?

3. What legal bases do we rely on to process your personal information?

4. When and with whom do we share your personal information?

5. Do we use cookies and other tracking technologies?

6. How long do we keep your information?

7. How do we keep your information safe?

8. Do we collect information from minors?

9. What are your privacy rights?

10. Controls for do-not-track features

11. Do United States residents have specific privacy rights?

12. Do other regions have specific privacy rights?

13. Do we make updates to this notice?

14. How can you contact us about this notice?

15. How can you review, update, or delete the data we collect from you?

Personal information you disclose to us.

In short, we collect personal information that you voluntarily provide to us when you register on the Services, express an interest in obtaining information about us or our products and Services, participate in activities on the Services, or otherwise contact us.

The personal information we collect depends on your interactions with us, the choices you make, and the features you use. This may include names, phone numbers, email addresses, job titles, usernames, passwords, contact preferences, contact or authentication data, debit or credit card numbers, mailing addresses, and billing addresses.

Sensitive information may be processed when necessary, with your consent or as permitted by law, including financial data.

Payment data may be collected if you choose to make purchases. All payment information is handled and stored by Payments.Ai, and their privacy practices can be reviewed at https://www.payments.ai/pai-tos-privacy.

All personal information you provide must be true, complete, and accurate, and you must notify us of any changes.

Information automatically collected.

In short, some information is collected automatically when you visit, use, or navigate the Services. This may include IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, usage data, and technical information. This information does not directly identify you but is necessary for security, analytics, and service functionality.

We also collect information through cookies and similar technologies. This includes log and usage data, such as activity timestamps, pages viewed, searches, device events, error reports, and system activity, as well as device data such as hardware model, ISP or carrier, operating system, and configuration details.

Our use of information received from Google APIs complies with the Google API Services User Data Policy, including Limited Use requirements.

How we process your information.

In short, we process your information to provide, improve, and administer our Services, communicate with you, ensure security and fraud prevention, and comply with legal obligations.

This includes processing information to create and manage accounts, deliver services, respond to inquiries, send administrative information, fulfil and manage orders, enable user-to-user communication, request feedback, send marketing communications, deliver targeted advertising, protect our Services, identify usage trends, evaluate marketing effectiveness, and protect vital interests.

Legal bases for processing personal information.

In short, we only process personal information when we have a valid legal basis under applicable law.

For individuals in the EU or UK, this includes consent, performance of a contract, legitimate interests, legal obligations, and vital interests. Legitimate interests may include marketing, service improvement, fraud prevention, and user experience optimisation, provided these do not override your rights.

For individuals in Canada, processing may occur with express or implied consent, or without consent where legally permitted, such as for fraud prevention, legal compliance, investigations, insurance claims, emergencies, or publicly available information.

When and with whom we share your personal information.

In short, we may share personal information in specific situations, including business transfers such as mergers, acquisitions, or asset sales.

When using Google Maps Platform APIs, we may collect and store your location on your device. You may revoke your consent at any time by contacting us.

Cookies and tracking technologies.

In short, we use cookies and similar technologies to collect and store information. These technologies help with security, functionality, analytics, advertising, and preference storage.

Third parties may use tracking technologies for analytics and advertising, including tailored ads and abandoned cart reminders. Where applicable under US state laws, this may be considered a sale or sharing of personal information, and you may opt out as described in the US-specific rights section.

We may use Google Analytics, including Demographics and Interests Reporting. You can opt out via Google’s tools, Ads Settings, or industry opt-out services. Google’s privacy practices are detailed in the Google Privacy & Terms page.

Data retention.

In short, we keep your information only as long as necessary for the purposes outlined in this notice unless required by law.

No purpose requires retaining personal information longer than three (3) months after account termination, unless legally required. When data is no longer needed, it is deleted, anonymised, or securely stored until deletion is possible.

Data security.

In short, we use organisational and technical security measures to protect your personal information. However, no system can be guaranteed to be 100% secure, and you use the Services at your own risk. Access should only occur in a secure environment.

Information from minors.

In short, we do not knowingly collect or market to children under 18. If such data is discovered, we will deactivate the account and delete the information. Concerns can be reported to [email protected].

Your privacy rights.

In short, you may have rights to access, correct, delete, restrict, or object to the processing of your personal information, depending on your location.

Residents of the EEA, UK, Switzerland, and Canada may request access, correction, erasure, restriction, portability, and objection to processing. Complaints may be made to the relevant data protection authority.

You may withdraw consent at any time, unsubscribe from marketing communications, and manage account information by contacting us. Certain service-related communications may still be sent.

Do-Not-Track controls.

We currently do not respond to Do-Not-Track browser signals, as no uniform standard exists. If standards change, we will update this notice.

United States privacy rights.

Residents of certain US states may have rights to access, correct, delete, receive copies of, or opt out of processing of personal data, including targeted advertising and profiling.

We do not sell or share personal information and have not done so in the preceding twelve months. Sensitive personal information is collected only as permitted by law or with consent.

Requests may be submitted via email, and identity verification may be required. Appeals may be submitted if a request is denied.

Other regional rights.

Residents of Australia, New Zealand, and South Africa have rights to access and correct personal information and may lodge complaints with the relevant regulatory authorities if concerns are unresolved.

Updates to this notice.

In short, we may update this privacy notice to remain compliant with laws. Material changes may be communicated directly or via notice on our Services.

Contact information.

If you have questions or comments, contact us at [email protected] or by post at:

Lynda Williams Group Ltd
Dalton House, 9 Dalton Square
Lancaster LA1 1WD
United Kingdom

Reviewing, updating, or deleting your data.

Depending on applicable law, you may request access, correction, deletion, or withdrawal of consent regarding your personal information by submitting a data subject access request.